At Luxora Jewel, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luxorajewel.com, make a purchase, or engage with us in any way.

By using our website or services, you consent to the practices described below.

1. Information We Collect

We may collect the following personal and non-personal information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through Shopify, Stripe, PayPal, etc.)

b. Automatic Data Collection

When you visit our site, we may collect:

  • IP address

  • Browser type & device info

  • Time spent on site

  • Pages visited

This helps us analyze trends and improve user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Send order updates and customer support responses

  • Improve website performance and product offerings

  • Communicate about promotions, product launches, or newsletters (only if you opt-in)

  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell your personal information. We may share it only with trusted third parties, including:

  • Shopify and third-party payment gateways

  • Shipping providers (e.g., DHL, UPS)

  • Marketing and analytics tools (e.g., Google Analytics, Klaviyo), strictly for internal use

All third parties are contractually obligated to protect your information.

4. Your Choices

You have the right to:

  • Access or request a copy of your personal data

  • Correct or update your information

  • Opt-out of marketing communications at any time

  • Request data deletion (where applicable)

To exercise your rights, contact us at support@luxorajewel.com.

5. Cookies and Tracking

We use cookies to enhance your shopping experience and for site analytics. You can disable cookies in your browser settings, but it may affect site functionality.

6. Data Security

We implement strict security measures to protect your data. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies.

8. Children's Privacy

We do not knowingly collect or solicit personal data from individuals under 13. If we learn that we have collected personal data from a child, we will promptly delete it.

9. Policy Updates

We may update this policy from time to time. The latest version will always be posted on this page. Continued use of our website after changes implies your acceptance.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Luxora Jewel
📧 Email: support@luxorajewel.com
🌐 Website: https://luxorajewel.com